Privacy Policy
Effective Date: October 23, 2026
Rehabilitation Medicine and Acupuncture Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact our office, or use our services.
Website: https://www.drxuacupuncture.co/
1. Who We Are
Rehabilitation Medicine and Acupuncture Center provides acupuncture, rehabilitation medicine, physical therapy, and related wellness services.
Address: 1171 East Putnam Avenue, Building 1, Riverside, CT 06878
Phone: 203-637-7720
Email: askdrxu@drxuacupuncture.co
2. Information We Collect
Depending on how you interact with our website and practice, we may collect:
- Name
- Email address
- Phone number
- Information submitted through contact and appointment forms
- Appointment requests and related communications
- Information you voluntarily provide when contacting our office
- IP address, browser information, and website usage data for security, analytics, and spam prevention
Health information collected in connection with treatment is handled in accordance with applicable privacy laws and our applicable Notice of Privacy Practices.
3. How We Use Your Information
We may use your information to:
- Respond to questions and inquiries.
- Schedule and manage appointments.
- Provide patient support and service-related communications.
- Send appointment reminders and follow-up messages.
- Send promotional messages when you have provided the appropriate consent.
- Maintain website security and prevent spam.
- Improve our website and services.
- Comply with applicable legal and regulatory requirements.
4. Cookies & Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve your experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Embedded Content & Third-Party Websites
Our website may include links to third-party websites or embedded content, such as videos, images, and other materials.
Third-party websites may collect information about you, use cookies, and monitor your interaction with their content under their own privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
6. How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our website, manage appointments, provide communications, maintain security, or deliver services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights and comply with applicable legal obligations.
SMS & Mobile Information Privacy
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers solely as necessary to deliver SMS communications and related services. These providers may not use SMS consent information for their own independent marketing purposes.
7. SMS Communications & Consent
By providing your phone number and selecting the applicable SMS consent checkbox on our website or another authorized form, you consent to receive the types of SMS messages described in that form from Rehabilitation Medicine and Acupuncture Center.
Messages may include appointment reminders, appointment-related follow-ups, customer support communications, and promotional messages where you have provided the appropriate consent.
Consent to receive marketing messages is not a condition of purchasing any goods or services.
Message Frequency
Message frequency may vary depending on your interactions with our practice. Please refer to the applicable opt-in disclosure for the expected message frequency.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you choose to opt in again.
Help Instructions
For assistance, reply HELP to any SMS message or contact our office at 203-637-7720.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, maintain appropriate business and patient records, resolve disputes, and comply with applicable legal obligations.
Medical records may be subject to separate retention requirements under applicable law.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
Some information may need to be retained to comply with legal, medical, administrative, or security requirements.
To make a privacy-related request, contact our office using the information listed below.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage is completely secure.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children through general website interactions without appropriate authorization. If you have concerns about information submitted by a child, please contact our office.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Business Name: Rehabilitation Medicine and Acupuncture Center
Website: https://www.drxuacupuncture.co/
Address: 1171 East Putnam Avenue, Building 1, Riverside, CT 06878
Phone: 203-637-7720